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Have a question about your donation, our causes, or how you can contribute more? Our dedicated team is ready to assist you with any inquiries.
Contact Support
All inquiries receive a response within 24 hours
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Office Address
NH227A, Barhalganj, Gorakhpur,
Uttar Pradesh, India – 273402
Phone Number
+91-9452466361
Email Address
info@intentetech.com
Working Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
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Donation FAQs
Find answers to common questions about donating through our trusted platform
How do I make a donation?
Select the cause or institution you wish to support, choose your donation amount,
and complete the secure payment process. You can donate to multiple causes in a
single transaction. All major payment methods are accepted.
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, Amex), UPI, net banking,
and mobile wallets. For religious institutions, we also accept offerings through
specific payment channels requested by the place of worship.
Which religious institutions can I support?
You can donate to registered Mandirs, Masjids, Gurudwaras, Churches, and other
places of worship. All institutions on our platform are verified and maintain
transparent accounts for donations received.
How do I get my donation receipt?
An electronic receipt is generated immediately after your donation and emailed to you.
You can also download it from your donor dashboard. For tax-exempt donations, the
receipt includes all required details for filing.
Can I set up recurring donations?
Yes, you can schedule monthly, quarterly, or annual recurring donations. You have
full control to modify or cancel recurring donations at any time through your
account settings.
How do you ensure donation safety and transparency?
We use bank-grade encryption for all transactions. 100% of your donation reaches the
intended cause (we charge no platform fees). All recipient organizations undergo
rigorous verification and provide regular utilization reports.
How can my NGO or religious institution register?
Visit our “For Organizations” section and complete the registration form. We require
valid registration certificates, bank details, and documentation. Our team verifies
all applications within 7-10 business days.
What is your refund policy?
Donations are typically non-refundable as they are immediately transferred to the
recipient organization. In exceptional cases of technical errors, refund requests
can be submitted within 48 hours for review by our support team.
Can I track how my donation is used?
Yes, our platform provides donation tracking. Organizations post regular updates
about fund utilization. You’ll receive impact reports showing how your contribution
made a difference, with photos and beneficiary stories when available.
Are donations tax-exempt?
Donations to registered NGOs and charitable trusts are 100% tax-exempt under
Section 80G of the Income Tax Act. Religious donations may have different tax
implications – please consult your tax advisor for specific guidance.
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